Did you know that 90% of all personal computer issues and malfunctions are related to software? What this means to you is that we can remote in to your computer and that we do not even have to touch your machine. It’s all virtual and remote.
Some of the benefits of using our remote services are as follows:
- No waiting for your machine to be fixed.
- No driving down to the repair shop.
- No delays! Our service is instant!
- Pay no more than our Flat Rate Price of just $59.99 per computer.
- If the support call is less than 30 minutes, the price is just $39.99.
What is required?
- A computer that has a high speed (cable, DSL) connection to the Internet.
Three Easy Steps:
- Turn on the computer and make sure you have an active Internet connection
- Call us at 1.866.708.DATA (3282) and speak to a technician
- Download the Remote Support Application and follow the instructions
What to expect:
When we perform service on your computer, you will be able to watch and observe all repair work, live! Yes, you will be able to see our work, as we do it. There will be no need to worry about what some unknown person on the other end of the phone might be doing to your computer or personal information. We can even record and send you a copy of the session upon prior request. Each remote repair session will last any where from 30 minutes to sometimes 2 hours, depending on the complexity of the issue at hand. If you have any questions about our service or how we work, please feel free to call us Toll Free at 1-866-708-DATA (3282).
During your remote repair session you will be able to observe all repairs live by watching your screen while we solve your problem. Your computer remote PC repair mouse will actually move around on your computer screen right before your eyes. You can even watch and learn! Plus, you will be able to assume control at any time and no breach of security is possible.
When we are finished, we will disconnect and we will be unable to reconnect, unless you initiate the program for further service. This entire process keeps you in complete control at all times, during and after the repair. We're happy to explain this process over the phone to clarify any concerns that you may still have.
Download the remote support application.